Quality Time
Dates, Portaits and more
Service Description
Capture your special moments with Nielo Santiago Media's event photography services. From meetings to dates, from portraits to candid shots, we'll be there to document every moment of your special day. With our keen eye for detail, we'll create stunning images that will last a lifetime. Let us tell the story of your event with our photography services.
Cancellation Policy
**Cancellation and Rescheduling Policy:** **1. Cancellation:** - Clients must provide a minimum of 72 hours' notice for cancellations to receive a partial refund. - A non-refundable deposit of 30% of the total service fee will be retained for all cancellations, regardless of the reason. **2. Rescheduling:** - Clients may reschedule their services with a minimum of 48 hours' notice without incurring additional charges. - Rescheduling within 48 hours of the scheduled service will be considered on a case-by-case basis and may be subject to an additional $50 fee. **3. Communication:** - All cancellation and rescheduling requests must be communicated in writing via email or through the client portal on our website. - The effective date of cancellation or rescheduling will be the date the written request is received. **4. Refund Process:** - Refunds for cancellations will be processed within [insert number] business days from the effective date of cancellation, minus the non-refundable deposit. **5. Exceptional Circumstances:** - In cases of emergency or unforeseen circumstances, the service provider may, at its discretion, consider waiving or adjusting the cancellation or rescheduling policy. Clients are encouraged to communicate exceptional circumstances promptly. **Note:** - The non-refundable deposit is retained to cover administrative costs, scheduling commitments, and potential loss of business due to the reserved time slot. By engaging our services, clients acknowledge and agree to abide by this cancellation and rescheduling policy. The policy helps ensure the efficient operation of our business and the fair treatment of both clients and the service provider.
Contact Details
(910)586-0072
nielo.media@gmail.com
Durham, NC, USA